Privacy Policy 2018-06-12T12:15:38+00:00

Privacy Policy

This privacy policy sets out how Open Door Thinking uses and protects any information that you give Open Door Thinking when you use this website.

Open Door Thinking is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Open Door Thinking may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19, October, 2016 and has been reviewed to meet GDPR May 2018.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided if you have consented for us to do so.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail if you have given us consent to do so. We may use the information to customise the website according to your interests.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at julia.williams@opendoorthinking.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. https://www.gov.uk/data-protection/the-data-protection-act. A small fee will be payable. Please contact us via email at julia.williams@opendoorthinking.co.uk

If you feel that you have had an issue with Open Door Thinking, and we were unable to resolve it with you, you may contact the Online Resolution Platform at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage for some assistance.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Open Door Thinking reserve the right to amend/change the terms & conditions without prior notice.  Please check back regularly to view any updates.

GDPR Compliance

I used to have a contact form on my site. If you emailed me using that form prior to May 25, 2018, your details are in my email system provided my hosting provider 123 Reg.

In order to simplify my systems, I have removed this contact form. If you need to get in touch with me, my contact details are still on my contact page. Please understand 123Reg will house any data needed for you to email me. If you would like me to edit/change/delete/erase any of your details out of my email system, please let me know  by sending another email to julia.williams@opendoorthinking.co.uk  and I will action your changes immediately.

I’m also under application to obtain my SSL certificate for the studioktr.co.uk website even though I will not be selling any products through this site.  Once the site is fully secure, I will update this part of my policy.

My hosting provider also hosts my email. So, if you’ve written me an email (either through my old contract form or directly) my hosting provider holds your email address and name. I am working with them to ensure those details are safe and that my hosting provider will be GDPR compliant. As more information becomes available, I will update this page.  If you’d like your information changed, updated, deleted please let me know as soon as possible at julia.williams@opendoorthinking.co.uk.